COVID-19 HAS BEEN a major force of disruption. In addition to its dramatic health and social upheaval, it has forced a pause in the way business is carried out. It has exposed
• The need for “essential workers”
• The difficulty with efficient workplaces (including supply chains) that proved to be too brittle for the shock
• The way we meet and how and why we travel.
It has also accelerated our use of new technology out of necessity. The new world of work will be developed out of these changes.

During this period, many business leaders have also asked a fundamental question they should have been asking all along: why are we in business and what is the measure of our success? Individual workers may also be asking “do I want to (or will I be able to) go back to the same job?” Whatever our work looks like on the other side of this pandemic, we can expect it to be very different.

Al Erisman identifies, explores and brings “salt & light” insight to these present day challenges.